Disability Information Helpline The Disability Information Helpline is for people with disability, their families and carers who need help because of coronavirus (COVID-19). The Helpline is free, private and fact-checked. You can contact the Helpline in the following ways: • Phone (free call): 1800 643 787 • If you are deaf, or have a hearing or speech impairment, you can also call the National Relay Service on 133 677 . The Helpline is available Monday to Friday 8am to 8pm (AEST) and Saturday and Sunday 9am to 7pm (AEST). It’s not available on national public holidays. Find out more on the Department of Social Services website .