We are excited to inform all GRS clients that we have reached an exclusive partnership deal with Independent Living Specialists (ILS)- one of the largest NDIS registered assistive equipment providers in Australia (http://ilsau.com.au/). They are based in Sydney and have just recently opened the Ballina & Grafton stores. They will also open the Brisbane and Tweed Heads store in the near future to provide more coverage and convenience for you and your family.
For being a GRS client, you will be able to access an exclusive 5% discount on all range of equipment (excludes items currently on promotion) and FREE equipment trial for your equipment needs. ILS also has a 10% price beat guarantee for their products and offers excellent customer and maintenance service when the time you are in need.
Their local manager Douglas has great understanding of the importance to provide timely support for people in vulnerable situations. Unlike a lot of equipment providers who see the completion of sale as the end point of their service, Douglas stated that he believes the completion of transaction marks the beginning for a journey for ILS customer and his team to walk together towards the goal of greater life independence and life quality. He has been attending to the urgent service calls himself to ensure critical and essential assitive equipment such as pressure relief mattress overlay, power wheelchair & respiratory aids to be reviewed and serviced within 24-48 hours no matter it is on weekdays, weekends or public holidays.
We believe by working alongside with one of Australian's most successful and client -centred equipment providers, it will significantly improve the support your received from your NDIS plan.
GRS will continue to look for more partnership opportunities to make your life easier and better, as part of our comprehensive care promise.